Clinical Supervisor, Residential; Dakota

The Clinical Supervisor oversees the clinical work of an interdisciplinary Assertive Community Treatment (ACT) Team, ensuring quality care, regulatory compliance, and effective, client-centered treatment. This role includes supervising and training licensed and unlicensed staff, conducting case reviews, implementing evidence-based practices, and modeling high-quality care. Using servant leadership, the supervisor supports individuals with serious mental illness and/or substance use disorders in achieving self-directed lives through direct services and crisis diversion.

The position also maintains documentation, promotes professional development, and fosters a collaborative clinical environment.

• Oversee the program’s clinical operations, including referral process and treatment for clients from intake to discharge.
• Assist with the staff schedule as needed to ensure staff-to-client ratio standards are in compliance.
• Provide leadership and direct supervision to program staff, including 90-day and annual reviews.
• Partner with leadership and Human Resources for interviewing, onboarding, and training.
• Provide ongoing training opportunities for staff and ensure training requirements are being met per 245I variance.
• Prioritize and engage in professional development of program staff.
• Review and develop program curriculum for psycho educational/skills-based groups.
• Ensure required documentation is completed properly and within time frames according to 245I variance.
• Build partnerships with external providers and referral sources to provide education about the referral processes.
• Foster a recovery focused environment to promote overall wellness for clients.
• Collaborate with staff and clients to ensure treatment is provided with a person-centered, harm-reduction, and recovery focus.
• Participate in on-call services and shift coverage as needed.
• Promote an inclusive, diverse, culturally competent, and respectful work environment.
• Support and exhibit Guild values of empowerment, dignity, collaboration, innovation, and perseverance.
• Other duties as assigned.

• Strong understanding of clinical assessment, diagnosis, treatment planning, and evidence-based practices.
• Knowledge of HIPAA, state and federal mental health laws, licensing board regulations, and ethical standards.
• Understanding of clinical supervision models (e.g., developmental, integrative) and how to apply them.
• Familiarity with documentation, reporting requirements, and care coordination.
• Knowledge of substance abuse, mental health disorders, dual diagnosis, and community resources.
• Awareness of protocols and best practices in crisis management and de-escalation.
• Ability to lead clinical staff, provide guidance, conduct evaluations, and support professional growth.
• Ability to develop and maintain receptive, open, and approachable lines of communication with clients and staff, and provide a friendly environment for visitors.
• Strong written and verbal communication skills, including composing, proofreading, and editing.
• Presentation and meeting facilitation skills.
• Ability to work as a proactive and positive member of a team to deliver quality services.
• Ability to maintain confidentiality of organization, personnel information, and client data.
• Ability to use sound judgment and maintain healthy professional boundaries.
• Analytical and problem-solving skills.
• Ability to meet deadlines and set priorities.
• Proficiency with a variety of web-based software and databases, including Microsoft Office Suite.

• This position primarily works in the field as services are provided to clients wherever…