Human Resources Support Assistant - Colborne

• Bilingual preferred

Saint Paul Public Schools is looking for a new Human Resources Support Assistant!

Reports to the Director of Talent Acquisition

• High School diploma or GED.
• And a minimum one-year customer service or clerical experience in an office setting.
• Equivalent combinations or education and/or experience will be considered

• Bilingual preferred
• Public sector experience preferred

• Knowledge of modern office practices and procedures
• Proficiency in grammar, spelling and the importance of accuracy.
• Knowledge of commonly used business applications
• Knowledge of data privacy regulations and awareness of keeping confidential data secure
• Basic knowledge of the operations of a large organization
• Considerable skill in providing customer service in a friendly, positive manner
• Proficient in typing and/or word processing with speed and accuracy.
• Some skill in utilizing computer programs to accomplish work objectives
• Ability to make mathematic computations with speed and accuracy.
• Ability to effectively communicate in person and/or on the telephone.
• Ability to interact positively and effectively with staff, applicants, and the general public.
• Ability to respond to difficult situations tactfully.
• Ability to prioritize tasks in a constantly changing environment.

The essential functions include, but are not limited to, the following fundamental duties.

• Serve as the first level of customer support and resolution for incoming calls, emails and walk-in inquiries from employees regarding HR matters.
• Acts as a representative of the human resource department by providing assistance to visitors to the office and on the telephones; determines human resource services needed; researches sources of information and provides answers to questions requiring a considerable knowledge of human resource services; directs individuals to another appropriate staff person if necessary.
• Assist with coordinating, scheduling and distributing Civil Service and paraprofessional assessment tests.
• Responds to routine complaints and inquires by explaining human resource office policies and procedures, verifying or correcting records; determines when the situation is escalating and must be referred to a human resource administrator.

• Processes paperwork and documentation needed to support the human resource function; ensures that forms are complete and accurate and that all the proper authorizations have been received.
• Opens, sorts and reads incoming correspondence in order to refer to the appropriate staff person; responds to routine correspondence as authorized by human resource department administration.
• Manage main HR and Talent Acquisition group email accounts and assist with updates to the HR website as necessary
• Maintain employee personnel files including adding new files, and retrieving records upon request.
• Submit background checks for employees and volunteers, reviewing results according to established guidelines.
• Perform routine screening of employment applications based on position qualifications.
• Complete employment verification requests.
• Perform password resets within People Soft HRMS system.
• Process new hire employee paperwork and documentation.
• Distribute and manage incoming and outgoing mail.
• Provide support for open enrollment inquiries.
• Provide backup support to the SEM front desk as needed.
• Serve as a backup to the management assistant for unemployment paperwork and AESOP/Frontline maintenance, and other data entry tasks.

• Support and contribute to the District's mission & vision
• Actively promote a positive workplace culture.

Perform other related duties as needed.

This is a 12 month position working 40 hours a week

Pay range for this position is: $23.78 - $29.16

Maximum hiring step = step five (5)

The full salary schedule is listed in the CCEA contract. Salary information for this job posting can be found at this link (https://(Use the "Apply for this Job" box below).) and by selecting the " CCEA (Classified Confidential Employees Association)" Labor agreement.

Benefit information for this position can be found at this link (https://) and by selecting the "CCEA - Full Time" link.

Essential functions are job duties…