Leave Analyst

The Leave Analyst is responsible for the administration of employee leaves and to consult on related company policies. This role is also accountable to ensure leave, time-off, and accommodation requests are handled appropriately and in a timely manner by the third-party administrator. In addition, this role monitors leave regulations and recommends changes to internal policies and practices to maintain compliance.

• Oversee leave case management, in partnership with the third-party administrator (TPA), to ensure accurate end-to-end processing and administration; provide guidance to employees, as necessary, on the leave and/or accommodation processes
• Review employee leave statuses and payment advise reports to ensure accurate and timely payment; resolve any issues with the third-party administrator to maintain compliance of the company's leave policies
• Respond to employee and manager leave and time-off inquiries to include preparing for leave, duration and frequency of leave, type of leaves/time-off, etc. and resolve any conflicts and issues that arise
• Maintain and apply up-to-date knowledge of federal, state, and local leave-related laws (e.g., paid leave/disability, sick time) and industry trends to manage risk of non-compliance and recommend best practices; assist with the implementation of any necessary changes
• Collaborate cross-functionally, internally and externally (e.g., managers, HRBPs, TPA, Legal, Risk), to ensure that leaves, time-off, and accommodations are documented and administered in compliance with policies and regulations
• Reconcile leave of absence data between the TPA's system and records in Workday to include both employee record and payroll data
• Accountable to administer the application of other time-off programs (e.g., paid-time-off, volunteer time) to maintain accurate employee data; may provide guidance to employees and HR Business Partners on company policy and practices
• Provide timely and accurate reporting to the Total Rewards teams on leaves and accommodations as needed
• Evaluate and recommend process and technology improvements to enhance the reliability and administration efficiency of time-off programs and data
• Comply with Company and department policies and standards; performs other duties as assigned

• Assist with developing and updating leaves related communications and education materials to enhance understanding of policies and programs
• Assist in policy development and refinement

• Bachelor's Degree in Human Resources or equivalent education and/or experience
• 2 years Experience in leaves administration
• Experience working with an outsourced program / third-party administrator for paid leave and accommodations

• Ability to effectively assess and coordinate elements from various (and frequently changing) sources of information
• Strong written and verbal communication skills; ability to communicate effectively and empathetically across all levels of the organization and clearly explain attributes and guidelines of leaves policies
• Ability to work independently and collaboratively in a team environment
• Proficient understanding of systems design (internal and vendor partners) to effectively integrate end-to-end leave process
• Familiarity with FMLA, ADA, and other applicable state and federal leave laws; ability to apply to internal leave and time-off programs
• Time management skills, ability to problem-solve, and willingness to adapt to changing priorities to meet deadlines
• Strong business ethics including the protection of proprietary and confidential information

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

• Hazards Occasionally

• Office:
  This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for…