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Sales, Technical Support, HelpDesk​/Support

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Unique Software
Full Time position
Listed on 2025-12-07
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below

Unique Software Corporation seeks entry-level individuals for Computer Repair Technician. The role involves front-line customer support at the Tech Customer Service Counter and managing all aspects of the repair workflow.

Responsibilities

Responsible for repairs on MAC and PC's, maintaining high service and repair standards as measured by Apple Customer Satisfaction Surveys and Apple Service Excellence Score.

  • Provide customer support at the Unique Software Tech Service Counter.
  • Troubleshoot, diagnose & repair PC & Mac hardware products.
  • Manage repair workflow utilizing repair tracking system.
Seniority level
  • Entry level
Employment type
  • Full‑time
Job function
  • Purchasing
  • Industries:
    Retail
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