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ITSM & Incident Leader | ServiceNow & Automation

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: U.S. Bank
Full Time position
Listed on 2025-12-18
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: ITSM Change & Incident Leader | ServiceNow & Automation
A leading financial institution is seeking a Business Process Manager to enhance IT Service Management processes. The role demands expertise in Change, Incident, and Problem Management within a fast-paced environment. Candidates should hold a Bachelor's degree and have ITIL certification along with at least 6 years of IT experience. The position requires collaboration with cross-functional teams to implement scalable, efficient solutions, and the ability to communicate effectively across diverse stakeholders.

This role ensures continuous improvement and adoption of new methodologies.
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