Cyber Security Analyst

Securian Financial Group is seeking a Cyber Security Analyst to help keep critical perimeter and endpoint security platforms operating reliably. In this hybrid role based in Saint Paul, MN, you will provide day-to-day operational support, maintenance, troubleshooting, and continuous improvement so systems stay stable, effective, and aligned with business and compliance expectations.

• Deliver daily operational support for Palo Alto Firewalls
  , including policy changes, rule reviews, object updates, troubleshooting, and coordination of firewall hygiene activities.
• Support Netskope operations with policy administration, troubleshooting, and configuration updates, including help with secure web gateway or cloud access security use cases.
• Manage Crowd Strike operations such as sensor health checks, policy updates, exclusion reviews, and troubleshooting.
• Support Carbon Black operations including agent health monitoring, policy maintenance, workstation and server troubleshooting, configuration updates, and coordination with endpoint engineering teams.
• Handle operational tickets, service requests, maintenance tasks, and change activities within defined service level expectations.
• Investigate and resolve issues affecting tool performance, connectivity, policy enforcement, endpoint agent behavior, and user impact.
• Complete routine platform maintenance, including configuration reviews, version validation, health checks, and documentation updates.
• Collaborate with security engineering, infrastructure, endpoint, network, and vendor teams to resolve complex technical problems.
• Maintain accurate operational documentation, including standard operating procedures, troubleshooting guides, escalation paths, and knowledge base articles.
• Find opportunities to improve operational efficiency, reduce recurring incidents, strengthen security controls, and improve service quality.

• Palo Alto Firewalls
• Netskope (including Netskope Secure Web Gateway) and cloud access security
• Crowd Strike Falcon platform
• Carbon Black endpoint protection

• Relevant experience supporting security operations, network security, endpoint security, or infrastructure security tools.
• Ability to troubleshoot using available documentation and by collaborating with peers, vendors, or engineering teams as appropriate.
• Familiarity with tickets, service requests, change requests, maintenance activities, and operational service management processes.
• Ability to follow documented procedures and communicate identified gaps or improvement opportunities.
• Effective communication skills for collaborating with technical and non-technical stakeholders.
• Ability to manage assigned work, seek clarification when necessary, and elevate issues appropriately.

• Experience with firewall rule recertification, security policy cleanup, and firewall policy management.
• Experience supporting Netskope Secure Web Gateway.
• Experience with Crowd Strike Falcon platform administration, sensor management, policy tuning, exclusion management, and operational troubleshooting.
• Experience with Carbon Black endpoint protection administration, policy tuning, agent deployment, health monitoring, and operational troubleshooting.
• Experience working with third-party vendors.
• Basic scripting or automation experience to support reporting, health checks, or repeatable operational tasks.

Location: Saint Paul, MN (hybrid). This position will have a hybrid working arrangement, working in-office for a minimum of 3 days a week
.

Estimated base pay range: USD 72,000 to 134,000 per year.

• Paid time off (PTO) with additional PTO the longer you stay at Securian
• Leave programs (parental leave, caregiver leave, bereavement and military leave)
• Nine company paid holidays
• Company-funded pension plan and a 401(k) retirement plan
• Health insurance (medical, dental and vision) from the first day of employment for eligible associates and their eligible family members
• Volunteer time (company-sponsored events, volunteer paid time off, and dollar-for-dollar matching gift program)
• Associate Resource Groups (ARGs)