Senior IT Help Desk & Systems Lead
Listed on 2026-10-06
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Innovize & Xcel Scientific in Saint Paul, MN is seeking a Senior Help Desk Administrator to provide advanced technical support for end users, systems, applications, and infrastructure. This role serves as escalation point for complex issues and mentors junior staff.
Responsibilities include Tier 2/3 support, AD/M365, Windows, ERP and Salesforce support, asset management, and leveraging AI tools to improve desk operations; the role requires strong customer service and proactive problem-solving.
Join us at Innovize & Xcel Scientific as our next Senior IT Help Desk & Systems Lead in Saint Paul, MN, United States.
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