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Senior IT Help Desk Lead | AI-Driven Support & Mentoring

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Innovize
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 85000 - 95000 USD Yearly USD 85000.00 95000.00 YEAR
Job Description & How to Apply Below

Innovize in Saint Paul, MN is seeking a Senior Help Desk Administrator to provide advanced technical support for end users, systems, applications, and infrastructure. You will serve as the escalation point for complex issues, mentor junior staff, and help improve service delivery through documentation and process improvements.

The role combines strong troubleshooting with customer service and requires handling access, security, and business-critical support needs.

We have an opening for a Senior IT Help Desk Lead | AI-Driven Support & Mentoring in Saint Paul, MN, United States within IT & Technology.

Join us at Innovize as our next Senior IT Help Desk Lead | AI-Driven Support & Mentoring in Saint Paul, MN, United States.

We are currently recruiting a Senior IT Help Desk Lead | AI-Driven Support & Mentoring for our team in Saint Paul, MN, United States.

Position Requirements
10+ Years work experience
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