IT​/Tech, CRM Systems & Management

Saint Paul, United States | Posted on 10/30/2026

Salesforce design and development experience (7+ yrs), Experience with Sales Cloud, Service Cloud, Experience Cloud and Government Cloud (2+ yrs)

Seejob description for required Active Salesforce certifications

• 7 years’ experience in Salesforce design and development
• Active Salesforce certifications in
  • Salesforce Certified Application Architect
  • Salesforce Certified Platform Developer
  • Salesforce Certified Platform Agentforce Specialist
  • Salesforce Certified Platform Administrator II
• 2 years’ experience using Sales Cloud
• 2 years’ experience using Service Cloud
• 2 years’ experience using Experience Cloud
• 2 years’ experience using Government Cloud

• Scaled Agile Certified SAFe Practitioner
• Salesforce Certified Platform Data Architect
• Salesforce Certified Platform Sharing and Visibility Architect
• 5 years of Administrator experience
• Experience using Azure Dev Ops (ADO)
• Experience working with state and federal government agencies
• Experience working on technology solutions supporting the mortgage and real estate industry

• Serve as a Salesforce design and development resource using Agile software development lifecycle methodologies.
• Develop Salesforce solutions to meet agency needs.
• Integrate Salesforce with other systems used by Client .
• Create and maintain automated workflows and process builders to streamlinebusiness processes and improve efficiency.
• Work closely with Business Analysts to gather and analyze requirements.
• Collaborate with the Project Manager to define scope, timelines,deliverables, and assist with creating detailed project plans.
• Coordinate with the Enterprise Architect, Business Analysts, and QA todevelop test cases and perform user acceptance testing (UAT) to validate
  
  Salesforce solutions meet the defined requirements.
• Work with the Project Manager to manage change requests, ensuring that any changes to the project scope or requirements are documented, assessed, and approved.
• Develop and maintain comprehensive documentation.
• Provide knowledge transfer.

Community Reviewer Program Phase II

The Community Reviewer Program is a new initiative that compensates community members, especially those who have faced housing challenges, to serve as Community Reviewer consultants in the Agency’s grant programs. The programbrings community-level insight by empowering people with lived experience to influence grant-making decisions. Phase I is complete. The next phase willbuild on that foundation and relies heavily on the Salesforce platform.

Multifamily RFP

The Multifamily Production Programs Division requests proposals fromdevelopers/builders for projects to be funded by the Agency. This is one of themost complex and critical programs in Multifamily. Applicants submitdocumentation using Agency templates and tools, and internal teams use Agencytools for scoring and evaluation. This project delivers updated tools toreflect changes to the RFP process, scoring criteria, and evaluation. There are
27 unique deliverables that require review and potential updates annually,built across Salesforce, MS Access, MS Excel, and Pentaho.

Grants Management System (GMS) Project

The GMS is a single, interactive system for the entire grant life cycle, fromapplication through close-out, designed to reduce administrative burden,improve efficiency, help grantees apply for and administer grants, and improve the overall grant experience. MHFA will own Tier 1 and Tier 2 support,including configuration and administration of the GMS. The solution provided byREI is built on the Salesforce platform.