Claims Administrator

A Claims Administrator should have strong organizational skills and will be expected to thoroughly document and report out on claim management processes. The ideal candidate can work both independently and collaboratively to achieve personal and team objectives.

Become proficient in the claims management processes to assist with intake, evaluation, investigation, documentation, communication and tracking of workers’ compensation injury claims.

• Collaborate with third-party claims administrator (TPA) to perform exposure/ coverage determination, cost estimation, and case management.
• Coordinate claim managing from notification to close.
• Communicate claim notification and findings to safety, operations, finance, administration, risk management and law departments.
• Obtain necessary documentation, records, statements, and regulations and investigate scope of claim/ incident.
• Location:
  
  EGH - St. Paul, MN
• Work week and shift: M-F core business hours
• Work environment:
  Hybrid 60/40 model

• Proficiency with Microsoft Office applications, including Outlook, Teams
• Strong foundational computer navigation skills
• Highly organized and resourceful, able to learn new processes quickly
• Strong communication skills, including by phone, email and Teams chat
• Post secondary education or equivalent combination of education and experience

• Bachelor’s degree in Business, Human Resources, or related field
• Previous experience handling Workers’ Compensation insurance claims
• Experience in a field service organization