District Manager in Training

District Manager In Training

Preparation Role for Future District Manager

Location:

Eagan

Reports to:

District Manager or Sr. District Manager

Tierra Encantada, headquartered in Minneapolis, MN is the leader in Spanish immersion early education® and provides education and care to children 6 weeks through 6 years of age. Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion Diversity by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies.

Each Tierra Encantada location is privately owned and operated by either Tierra Encantada Franchising LLC franchisees or by the corporate office (Tierra Encantada LLC). Franchise owners set their own wage and benefit programs, which vary by location.

The District Manager in Training is a developmental leadership role designed for exceptional Center Directors who are ready to broaden their impact and prepare for district-level responsibility. In this dual‑role position, the DMT will continue to serve as Center Director of their primary center while also overseeing up to 3 other nearby centers to support its operational and educational success. This role provides hands‑on experience in multi‑site leadership, coaching other center leaders, and supporting strategic initiatives - all under the mentorship of a District Manager.

The DMT is a critical part of ensuring consistency, accountability, and excellence across multiple centers.

• Serve as Center Director at your primary location, maintaining full responsibilities as outlined in the Center Director job description.
• Provide hands‑on coaching and strategic oversight to the Assistant Director or Center Director at designated locations, ensuring alignment in culture, operations, and expectations.
• Act as a connector between locations and the District Manager‑escalating issues, identifying trends, and proactively driving resolution.
• Ensure leadership continuity and stability across locations, stepping in as needed to maintain operational quality.

• Build and maintain strong, trust‑based relationships with families through timely, respectful, and inclusive communication.
• Drive enrollment growth by improving the tour experience, increasing lead conversion, and building strong community relationships.
• Actively support and lead family engagement initiatives and community‑facing events to elevate center visibility.
• Leverage parent feedback and center data to take decisive action that enhances the overall family experience across locations.
• Develop district‑level leadership capabilities through targeted experience in enrollment strategy, brand positioning, and customer service leadership.

• Model and reinforce a strong, mission‑aligned culture that prioritizes accountability, collaboration, and recognition.
• Coach and mentor center leadership at designated locations with a focus on developing high‑performing, engaged teams.
• Share and implement best practices related to hiring, onboarding, staff retention, compliance, and communication.
• Proactively address performance issues and lead tough conversations when needed to maintain team standards.
• Partner with center leadership to build strong team morale and reduce staff turnover through meaningful recognition and growth opportunities.

• Hold locations to the highest standards of health, safety, and licensing compliance‑taking swift action to address risks or violations.
• Conduct regular walkthroughs and audits to ensure environments are safe, clean, and aligned with Tierra standards.
• Collaborate with the District Manager to roll out new initiatives, support licensing visits, and drive operational consistency.
• Monitor and improve key performance indicators including financial performance, staff engagement, enrollment, and parent satisfaction.
• Maintain a visible leadership presence across locations to reinforce expectations, respond to emergent issues, and support team success.

• Current Center Director…