Property Manager; Box

Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more n.org.

We are seeking an experienced property management professional with exceptional leadership, business and financial management, planning/problem solving and customer services skills to join our team! The Property Manager is responsible for leading the overall management and maintenance of Aeon's 70-unit apartment community in Downtown St. Paul, Renaissance Box. The Property Manager ensures that the property is well-maintained, residents are satisfied, and all aspects of the property run smoothly.

This role involves supervising on-site staff, coordinating maintenance and repair activities, managing budgets, and ensuring compliance with safety regulations. The Property Manager acts as the on-site leader, and ensures the building is maintained, clean, and welcoming places for residents and guests. The Property Manager reports directly to the Portfolio Director.

Key responsibilities include, but are not limited to:

• Provide and support ongoing training, coaching, and development to ensure on-site staff are effective and successful in their roles. Address performance matters promptly and constructively.
• Conduct timely and informative annual performance reviews for each direct report.
• Support team growth by encouraging participation in relevant seminars, trainings, and professional development opportunities.
• Use effective delegation skills to manage time and responsibilities efficiently.
• Ensure direct reports are properly trained and consistently adhere to Aeon's policies and procedures. Hold team members accountable for meeting established performance expectations.
• Partner with Aeon's Talent Acquisition team to ensure effective and equitable recruitment and hiring, to build an on-site team that is able to deliver on Aeon's promises to our residents and community.

• Assist in the development of annual operating budgets for assigned properties.
• Prepare and submit monthly financial variance reports.
• Support annual capital expenditure projections to protect and maximize assets.
• Effectively monitor and collect on property receivables.
• Control expenses and optimize property profitability by managing to the annual budget.

• Oversee the maintenance and cleanliness of the physical property by providing effective guidance to the maintenance and cleaning teams.
• Consistently monitor and ensure timely, accurate completion of work orders for both resident units and common areas.
• Regularly inspect the property and promptly address any hazardous conditions or potential liability concerns.
• Review vendor performance and invoices to ensure quality, timeliness, and cost-effectiveness.
• Inspect apartment turns to confirm units are ready for occupancy and meet quality standards.
• Prepare and monitor for quality inspections including but not limited to REAC, Section 8, and MPHA.

• Achieve and maintain property occupancy goals in alignment with organizational and budgetary targets. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
• Collaborate with the Marketing Department and external marketing/advertising partners to support leasing efforts.
• Lead the full leasing process, including managing the waitlist process (where applicable), conducting property showings, processing…