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Strategic Director, Tolling & Call Center Operations

Job in Saint Paul, Ramsey County, Minnesota, 55199, USA
Listing for: Maximus
Full Time position
Listed on 2026-10-11
Job specializations:
  • Management
    Operations Management, Project & Program Management, General Management
Salary/Wage Range or Industry Benchmark: 145000 - 155000 USD Yearly USD 145000.00 155000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a Program Director to lead the NYS Thruway program, overseeing call center, QA, training, reporting, and compliance. This role requires experience managing state tolling contracts and large call centers, with relocation to New York and travel as needed.

The position leads day-to-day operations, ensures financial targets, and reports to the client while aligning with project strategies. A PMP and senior leadership experience are preferred.

Consider building your career as a Strategic Director, Tolling & Call Center Operations at Maximus.

Our organisation is growing, and we are hiring a Strategic Director, Tolling & Call Center Operations in Saint Paul, MN, United States.

This role is for the Strategic Director, Tolling & Call Center Operations role at Maximus.

We are seeking a motivated Strategic Director, Tolling & Call Center Operations to join Maximus in Saint Paul, MN, United States.

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