Sr. Production Manager

Responsibilities

• Production Leadership & Workflow Oversight
• Direct all phases of remount, upfit, refurbishment, and body work to ensure high‑quality, on‑time results.
• Develop, manage, and adjust production schedules, labor assignments, and resource allocation.
• Establish and enforce production standards, quality checkpoints, and work procedures.
• Ensure compliance with safety standards, regulations, and shop cleanliness requirements.
• Troubleshoot production issues and execute timely corrective actions.
• Lead, mentor, and develop technicians, leads, and shop staff to achieve high performance and craftsmanship.
• Identify skills gaps and implement training programs for specialized systems and technical competencies.
• Foster a positive, accountable, and safety‑focused culture that supports teamwork and continuous learning.
• Evaluate production workflows and shop layout to reduce bottlenecks, rework, and cycle time.
• Drive continuous improvement, lean practices, and efficiency initiatives.
• Support capacity planning and recommend equipment upgrades or capital improvements.
• Monitor labor hours, job costing, and material usage to meet budget and productivity goals.
• Partner with parts and procurement teams to ensure parts availability and proper staging.
• Support forecasting of labor, tooling, and facility needs based on production demand.
• Collaborate closely with sales, service, engineering, and administrative teams to support project accuracy and execution.
• Serve as a technical and operational resource for complex build requirements.
• Participate in customer visits, project reviews, and quality meetings as needed.
• Perform other duties as assigned.

• Technical Acumen
• Advanced knowledge of emergency or specialty vehicle systems, upfit components, wiring, body structures, and mechanical systems.
• Proficiency in Microsoft Office and ERP/work order management tools.
• Ability to interpret technical requirements and communicate them effectively.
• People Leadership
• Builds trust, develops talent, and motivates teams through coaching and clear expectations.
• Demonstrates strong communication skills with technicians, leadership, customers, and vendors.
• Promotes a culture of accountability, teamwork, and safety.
• Strategic Thinking
• Anticipates production needs and aligns resources accordingly.
• Uses data, KPIs, and performance trends to inform decisions.
• Supports long‑range planning, capacity management, and continuous improvement strategies.
• Operational Excellence
• Champions quality, safety, and efficient workflow execution.
• Applies lean principles to reduce waste and increase throughput.
• Ensures all production practices align with Mac Queen’s standards and customer expectations.

• 5+ years of production or operations leadership, ideally in emergency vehicles, heavy truck, or specialty vehicle manufacturing.
• Bachelor’s degree in Operations Management or related field preferred.
• Demonstrated experience leading technical teams in multi‑stage production environments.
• Proven success in workflow optimization, quality improvement, and efficiency initiatives.
• Strong financial and operational acumen (labor planning, job costing, resource allocation).
• Proficient in Microsoft Office and ERP/work order software.

• ASE, EVT or manufacturer certifications.
• Experience in lean, Kaizen, or continuous improvement environments.

• Bend, squat, climb, grasp, twist, reach, lift or otherwise move frequently for extended periods.
• Lift, move or otherwise transfer up to 50 lbs frequently, or more occasionally.
• Walk, stand, or otherwise move about continuously.
• Typically sits, grasp items and performs keyboarding for occasional operation of a computer.
• Exposure to typical machine shop physical hazards including chemicals which may require respiratory protection.
• Travel by car or air occasionally.

Mac Queen Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.

All candidates who receive a job offer must successfully pass both a criminal background check and a drug test before employment can be finalized.