Digital Content Coordinator

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The Digital Content Coordinator supports the e-commerce team by managing the company's overstock inventory platform, ensuring accurate product listings, timely updates, effective communication between branch locations and the e-commerce team, and optimizing the online user experience while maintaining data integrity and driving efficiency in overstock liquidation through digital channels.

• Develop, update, and maintain high‑quality digital content for product pages (descriptions, images, status, pricing).
• Ensure site functionality, including navigation, categorization, and search optimization.
• Collaborate with the e‑commerce team to implement promotional strategies.
• Ensure all content aligns with the existing brand look and feel, maintaining visual and messaging consistency.
• Demonstrated experience with data import/export processes, including bulk data handling, transformation, and migration to ensure accuracy, consistency, and efficiency across systems.
• Review and validate branch inventory data for accuracy before publishing online.
• Communicate intake requirements and timelines to field branches.
• Monitor stock levels and coordinate timely removal of sold or outdated items.
• Act as the primary liaison between branch managers and the e‑commerce team for overstock processes.
• Manage initial order requests and follow‑up communications to ensure timely execution.
• Support marketing initiatives for overstock items, including digital campaigns and featured listings.
• Track website performance metrics (traffic, conversion rates, inventory turnover).
• Prepare reports for the e‑commerce team on overstock sales trends and branch compliance.
• Identify opportunities for process improvement and enhanced customer experience.
• Comply with company and department policies and standards; perform other duties as assigned.

• Bachelor's Degree in Business, E‑Commerce, Supply Chain, or related field, or equivalent education and/or experience.
• At least one year of experience in inventory management, e‑commerce operations, or digital merchandising.

• Familiarity with e‑commerce platforms (Sitecore, Contentstack, or similar CMS).
• Strong communication and organizational skills.
• Proficiency in MS Excel and ERP systems; basic understanding of SEO.
• Experience with online merchandising and promotional strategies.
• Ability to analyze data and provide actionable insights.
• Comfortable working in a fast‑paced, cross‑functional environment.

• Communicate/have frequent hearing.
• Communicate/talking frequently.
• Learn new tasks or concepts frequently.
• Make timely decisions in context of workflow frequently.
• Complete tasks independently constantly.
• Maintain focus constantly.
• Remember processes & procedures constantly.
• Stationary position (seated) constantly.
• Vision constantly.

The potential compensation range for this role is $25.72 - $31.49 per hour, based on candidate location, experience, and skills.