Leasing Specialist

Leasing Specialist – Thies and Talle Management, Inc.

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$19.00/hr - $20.00/hr

Thies & Talle Management Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full‑time Leasing Specialist at our apartment community located in St. Paul, MN. Duties include rental, resident relations and general administrative duties. Must have good communication and customer service skills, basic computer skills, be well organized and detail oriented.

Prior sales, retail or property leasing experience a plus! Must be able to multi‑task in a busy office atmosphere. Wage depends on experience.
Equal Opportunity Employer

Shows and leases apartments or townhouses to prospective tenants. Assists with other office‑related duties as necessary to contribute to the property’s overall performance.

• Interview prospective residents and record information to ascertain needs and qualifications.
• Accompany prospects to model or available units and discuss size and layout of rooms, available facilities such as swimming pool and saunas, location of area amenities, services available, and terms of lease.
• Follow up with prospects through thank‑you notes, phone calls, etc.
• Ensure compliance and adherence to Fair Housing laws.
• Refer prospects to other Thies & Talle properties as appropriate.
• Enter prospect and applicant information into Property Management software. Use system reports to monitor closing ratios, upselling opportunities, etc.
• Complete lease form or agreement and collect rent deposit(s).
• Collect monthly rents.
• Receive service requests.
• Maintain emergency telephone numbers.
• Prevent solicitors from contacting residents on the property.
• Schedule move‑ins and move‑outs.
• Maintain an up‑to‑date resident file on every unit.
• Monitor leasing process and attend employment training when required.
• Provide other administrative and support assistance as needed by site office and Property Manager.

• Act as a liaison between residents and community services.
• Prepare and distribute notices and newsletters.
• Help residents and applicants with their paperwork.
• Notify residents of important events.
• Assist with resident functions.
• File documentation in resident files.

The Leasing Specialist reports to the Property Manager. The Leasing Specialist does not supervise other employees.

Must have experience promptly responding to customer’s needs. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Experience in sales and working with people from diverse religious, cultural, and economic backgrounds is desirable.

Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies.

Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus.

Needs to be able to assess a situation based on available data and information and make timely and appropriate decisions.

This job requires self‑motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is required. Contributes to building a positive team spirit.

Regular attendance, reliability, and punctuality are needed to be available to meet with applicants, current residents, and outside vendors during regularly scheduled office hours. The success of the property and maintaining resident satisfaction and filling apartments requires staff to be available at the convenience of applicants and residents.

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