Leasing Specialist

Leasing Specialist - (965) Job Title

Leasing Specialist

Afton View - St. Paul, MN 55119 US (Primary)

Leasing

Full-time

Thies & Talle Management Inc., a leading property management company with nearly forty years of experience in the multi-housing industry, has an opening for a Full‑time Leasing Specialist at our apartment community located in St. Paul, MN. Duties include rental, resident relations and general administrative duties. Must have good communication and customer service skills, basic computer skills, be well organized and detail oriented.

Prior sales, retail or property leasing experience a plus! Must be able to multi‑task in a busy office atmosphere. Wage depends on experience. Equal Opportunity Employer

Shows and leases apartments or townhouses to prospective tenants. Assists with other office-related duties as necessary to contribute to the property’s overall performance.

Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time without notice.

• Interviews prospective residents and records information to ascertain needs and qualifications.
• Accompanies prospects to model or available units and discusses size and layout of rooms, available facilities such as swimming pool and saunas, location of area amenities, services available, and terms of lease.
• Follows up with prospects through thank you note, phone calls, etc.
• Ensures compliance and adherence to Fair Housing laws.
• Refers prospects to other Thies & Talle Properties as appropriate.
• Enters prospect and applicant information into Property Management software. Uses system reports to monitor closing ratios, upselling opportunities, etc.
• Completes lease form or agreement and collects rent deposit(s).
• Collects monthly rents.
• Receives service requests.
• Maintains emergency telephone numbers.
• Prevents solicitors from contacting residents on the property.
• Schedules move‑ins and move‑outs.
• Maintains an up-to-date resident file on every unit.
• Monitors leasing process and attends employment training when required.
• Provides other administrative and support assistance as needed by site office and Property Manager.

• Acts as a liaison between residents and community services.
• Prepares and distributes notices and newsletters.
• Helps residents and applicants with their paperwork.
• Notifies residents of important events.
• Assists with resident functions.

To perform this position successfully, an individual must be able to work within the following supervisory relationships:
The Leasing Specialist reports to the Property Manager. The Leasing Specialist does not supervise other employees.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must have experience promptly responding to customer’s needs. Knowledge of computers and office equipment is necessary. Must have excellent verbal and written communication skills. Experience in sales and working with people from diverse religious, cultural, and economic backgrounds is desirable.

Ability to read, analyze, and complete documentation required by city, county, state or federal agencies. Must be able to communicate through speaking, listening, and writing effectively with residents and outside agencies.

Ability to add, subtract, multiply, and divide in all units of measure. Must be able to calculate figures and amounts such as discounts, interest, commission and percentages. Accounting and/or bookkeeping skills are a plus.

Needs to be able to assess a situation based upon available date and information and make timely and appropriate decisions.

This job requires self‑motivation and the ability to work independently. Must be able to prioritize job duties. Time management is essential. Ability to maintain confidentiality is…