Assistant Manager

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We’re a growing real estate company on the cutting edge. What sets us apart is our dynamic culture: we focus on having the right people in the right seats. By prioritizing work/life wellness, our team members are fully-focused and happy while  develop more than properties, we develop people.

The purpose of this role is to assist the Property Manager in effectively managing the property. The Assistant Manager is responsible for helping maintain daily, weekly, and monthly reports including accurate reporting and processing of rental payments and deposits, while assisting with the property's leasing, marketing, and resident relations.

• Meet or exceed budgeted NOI.
• Facilitate cash management protocols: track online payments, process manual payments.
• Accounts receivable and payable: financial coding, invoice entry, mailing checks.
• Budget management: review budgeted activity to ensure timely invoicing.
• Manage resident delinquency, late notices, eviction action filing, rent write-offs, and collections.
• Assist with month-end, quarter-end, and annual financial closing processes: AP/AR reconciliations, reclass and accrual review, monthly reforecast, annual external property audit coordination.
• Manage package software and analyze financial information, paying close attention to detail.
• Manage move-in and move-out paperwork to ensure proper lease file and deposit account compliance.
• Resident communication regarding accounts, amenity reservations, conflict resolution, event coordination.
• Attend weekly site L10 meetings.

• Be helpful, present, and make it easy.
• Be fun and someone people want to work with, making time for friends, family, and passions.
• Be better: constantly improving, curious, seeking better ways.
• Be a team player: put the success of the team ahead of self.
• Take action: display urgency, come prepared, make decisions with available information.
• Do the right thing: own mistakes, make it right, move forward.

• Medical, dental, and vision insurance.
• Disability and life insurance.
• 4 weeks paid time off.
• 11 paid holidays and volunteer time off.
• 401(k) plus match.
• Employee wellness program.

• Bachelor’s degree or Two (2) years previous experience in real estate, property management, or other customer service-related fields.
• High energy level, comfortable performing multifaceted projects in conjunction with daily activities.
• Superior interpersonal abilities – ability to get along with diverse personalities and talent.
• Resourceful and well organized.
• Results and people-oriented, with sound judgment – ability to balance other considerations.
• Service-oriented, but assertive/persuasive.
• Demonstrated proficiency in working with computers including word processing, Excel, calendar management, software/database.

• Appfolio experience.