Senior Carrier Account Representative

1 week ago Be among the first 25 applicants

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want

Our explosive growth is your opportunity to join our high-energy Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third-party logistics experience who is ready to put their expertise to work at the fastest-growing brokerage in the country.

What You’ll Do

As a Senior Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service.

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
• Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
• Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
• Maintain outstanding service performance.
• Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
• Seek opportunities for new and existing customers to utilize committed capacity.
• Build strong internal relationships with the Business Development team.
• Utilize industry knowledge to resolve issues efficiently and independently.

Qualifications

• 2+ years in a Carrier Sales or Brokering role is required
• We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
• Resourcefulness is key! We are solving complex issues each and every day  need team players who are curious, ask questions and are solutions-oriented.
• A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
• Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
• Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
• You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us

• Achieve your financial goals through our competitive compensation and commission plan
• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with a Retirement Savings Plan contribution from Arrive
• Build relationships and find your home at Arrive through our Employee Resource Groups
• Grow your career through our excellent professional development and leadership development programs
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get recognized through our employee rewards program
• Enjoy regular team outings and meals in the office!
• Get paid to work with your friends through our Referral Program!

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to…