ECommerce & Account Development Specialist

Paper Roll Products, founded in 2002, is a nationwide provider of point-of-sale paper and printing solutions. The company offers thermal, bond, and carbonless paper rolls for a wide range of uses, including ATM kiosks and financial statements, as well as custom-printed options with logos, coupons, security features, and return policies. Customers benefit from knowledgeable, service-focused representatives who help design tailored programs to meet specific business needs.

Fast, reliable delivery is supported by a robust distribution network across the country, making Paper Roll Products a dependable partner for organizations that rely on high-quality printed materials.

The eCommerce & Account Development Specialist is a full-time, on-site role based in St Paul, MN. This position manages and optimizes eCommerce channels, including product listings, pricing, content updates, promotions, and online order workflows. The specialist supports existing accounts by responding to inquiries, tracking orders, and identifying opportunities to expand product usage. Day-to-day responsibilities include monitoring sales performance, analyzing customer and site data, coordinating with customer service and operations teams, and preparing reports for management.

The role also involves prospecting new accounts, contributing to digital marketing initiatives, and ensuring a consistent, positive customer experience across all touchpoints.

• Strong Analytical Skills to interpret sales, customer, and eCommerce performance data and make data-informed recommendations.
• Demonstrated Customer Service experience with a focus on responsiveness, problem-solving, and building long-term relationships.
• Excellent Communication skills, including clear written and verbal communication and effective collaboration across teams.
• Hands-on E-Commerce knowledge, including managing online product catalogs, pricing, promotions, and order workflows.
• Proven Sales capabilities in account development, cross-selling, and growing revenue with existing and new customers.
• Proficiency with CRM or ERP systems, and comfort working with spreadsheets and reporting tools.
• Ability to work on-site in St Paul, MN, manage multiple priorities, and maintain attention to detail in a fast-paced environment.
• Prior experience in B2B distribution, print products, or related industries is beneficial; an associate or bachelor’s degree in business, marketing, or a related field is preferred.