R.O.- Front Desk Agent --Coral Reef Beach Resort

Front Desk Agent -- Coral Reef Beach Resort

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Benefits:

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long-term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring exceptional customer service experience for our guests.

Responsibilities:

• Responsible for the efficient and courteous operations of the front desk.
• Responsible for checking guests in/out, collecting balances, and making reservations.
• Answers and transfers calls from the switchboard using proper telephone etiquette.
• Coordinate with all other departments to ensure a smooth response to guests' requests.
• Process all incoming revenue from all departments daily.
• Perform any other inventory management changes as directed by the supervisor or manager.
• Prepare check-in packets for the upcoming week and order office supplies as needed.
• Enter maintenance and service requests in SPI promptly.
• All other duties as assigned.

Qualifications:

• High School Diploma/GED preferred
• Prior experience in a hospitality or customer service role preferred
• Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!