Clinic Administrative Coordinator

🌟 Join a Top Workplace in Specialized Therapy

Enhance your clinical career with AB Spectrum, a team proudly named a Top Workplace by the St. Louis Post-Dispatch. We earned this recognition, which is based entirely on employee feedback, because we foster a culture where people feel valued, supported, and inspired to grow.

AB Spectrum provides specialized Reggio

ABA™ (Applied Behavior Analysis) therapy for young children (ages 1-6). Our foundation is ABA, an evidence-based therapy focused on developing communication, social, and adaptive living skills.

• Our Model: Our centers utilize a unique Therapy Through Play model. We embrace the principles of Reggio Emilia by devising a Natural Environment Teaching (NET), child-led learning environment to deliver individualized, high-quality early intervention services in settings that replicate a natural preschool.
• Our Team: Join our collaborative team of BCBAs, RBTs, SLPs, and Administration. You'll benefit from cross-disciplinary collaboration and unique special visits, including music facilitators, pet interactions, and other partnerships.

The Clinic Administrative Coordinator serves as the proactive administrative leader, directly responsible for the daily efficiency, organization, and welcoming culture of the clinic. This pivotal role demands exceptional ownership, meticulous organization, and a positive personality dedicated to supporting clinical excellence and managing all high-impact operational tasks.

• Reports To:
  
  Human Resources Department
• Type:
  Full-Time - Hourly
• Education:
  
  High School Diploma or GED (Required)

Culture & Communications Ownership

• Serve as the enthusiastic first point of contact for all incoming guests, staff, and families, ensuring a consistently warm, professional, and welcoming atmosphere.
• Proactively engage with every human entering the clinic, embodying the clinic's core values of excitement and positivity.
• Manage daily family communications including calls, schedule changes, reminders, and updates, ensuring timely and professional service.
• Provide behind-the-scenes support for staff morale initiatives like Mental Monday, Whimsical Wednesday, and Thankful Thursday!
• Coordinate clinic trainings, meetings, and events, ensuring calendars, materials, and communications are always current.

Operational & Administrative Management

• Own and manage staff schedules, attendance, and call-outs to ensure optimal daily clinic staffing and smooth operations.
• Accurately track timesheets, non-billable hours, and RBT compliance documentation for payroll and reporting.
• Oversee clinic supplies and inventory, ensuring the environment is stocked, organized, sanitized, and welcoming at all times.
• Maintain comprehensive clinic records, files, and health/safety standards.
• Support financial organization, including organizing billing and insurance documentation for the RCM team.

Health & Compliance Support

• Be Med Aide trained (or willing to become certified immediately) to assist with medication administration when needed.
• Support emergency readiness, documentation, and compliance updates as required by state and federal regulations.

The successful candidate must possess the right personality, skills, and professional compliance to manage the clinic's front-of-house operations effectively.

Compliance and Foundational Requirements

• Age:
  Must be at least 18 years old.
• Education:
  
  High School Diploma or GED (Required). Associates Degree or Bachelor's Degree encouraged to apply.
• Background Check:
  Must be able to pass a background check and maintain a clear record throughout employment.
• Conflict of Interest:
  Must not have immediate family members currently receiving therapy or services at our clinics.
• Transportation:
  Must have reliable transportation to ensure consistent attendance at the assigned clinic.

Core Professional Competencies

• Attendance & Punctuality:
  Must demonstrate consistent attendance and punctuality, as reliability is essential for smooth clinic operations.
• Communication & Teamwork:
  Possess strong written and verbal communication skills and thrives in a fast-paced, team-centered environment.
• Flexibility &…