IT Infrastructure Engineer II

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IT/Network-Corporate Full-Time Professional Cape Girardeau, MO, Cape Girardeau, MO, US

3 days ago Requisition

Salary Range: $80,000.00 To $90,000.00 Annually

The Infrastructure Engineer is responsible for the administration, maintenance, security, and continuous improvement of the i3 Broadband's core infrastructure platforms, including virtualization, computer, storage, backup and recovery, server operating systems, identity services, cloud services, infrastructure monitoring, and datacenter technologies. Reporting to the IT Infrastructure Manager, this position focuses on operational excellence, lifecycle management, resiliency, automation, and modernization initiatives that support reliable and secure business operations.

The Infrastructure Engineer works closely with Cybersecurity, Network Engineering, Software Engineering, Helpdesk, vendors, and business stakeholders to maintain stable and supportable infrastructure services, reduce operational risk, support disaster recovery preparedness, and ensure technology platforms remain secure, scalable, and aligned with business objectives.

• Administer VMware vSphere, vCenter, ESXi hosts, clusters, virtual machines, and supporting virtualization technologies.
• Deploy, configure, maintain, monitor, and troubleshoot virtual and physical server infrastructure.
• Support Windows Server operating systems, enterprise server hardware, and core datacenter technologies across company locations.
• Monitor resource utilization, availability, and performance; provide data and recommendations supporting capacity planning and optimization.
• Coordinate infrastructure deployments, upgrades, refreshes, migrations, and lifecycle activities.
• Support datacenter and equipment-room operations, including system installation, maintenance, inventory documentation, and decommissioning.

• Administer enterprise storage platforms, storage allocations, performance, availability, and capacity utilization.
• Administer Veeam Backup & Replication and supporting backup and recovery infrastructure.
• Monitor and validate backup job health, investigate failures, and perform documented recovery testing.
• Participate in disaster recovery planning, documentation, testing, exercises, and continuous improvement activities.
• Maintain recovery procedures, dependencies, system priorities, and technical documentation for critical infrastructure services.

• Administer or support Microsoft 365, Microsoft Entra, Active Directory, hybrid identity, and related infrastructure services.
• Support identity lifecycle processes, authentication services, directory synchronization, administrative access, and platform availability.
• Partner with Cybersecurity to implement multi-factor authentication, conditional access, privileged access, endpoint-management, and other security improvements involving Microsoft Entra and Intune.
• Maintain configuration standards, documentation, monitoring, and lifecycle practices for supported cloud and collaboration services.
• Support Office 365 authentication integrations and identity dependencies used by enterprise and internally developed applications.

• Plan and execute infrastructure patching, maintenance, upgrades, and configuration changes using approved change-management processes.
• Identify, document, prioritize, and remediate end-of-life, end-of-support, capacity, availability, and configuration risks.
• Partner with Cybersecurity to assess and remediate infrastructure vulnerabilities, hardening gaps, access concerns, and security findings.
• Use infrastructure monitoring and logging platforms to identify service issues, risks, performance trends, and improvement opportunities.
• Respond to escalated incidents affecting critical infrastructure and business systems and participate in root-cause analysis.
• Provide planned after-hours maintenance and support for significant infrastructure incidents as needed.
• Automate repetitive infrastructure administration, reporting, deployment, and validation tasks where practical using Power Shell or other approved tools.
• Create and maintain infrastructure diagrams, inventories, standards, procedures, Method of Procedure documents, support documentation, and system dependencies.
• Follow…