Manager, Strategic Consulting

Opportunity Overview

Join a National Top Workplace

Named a Top Workplace in the USA and a Top Remote Workplace, Kobie brings together the best minds in loyalty, driving passion and innovation. We are a partner to some of the world’s most recognized brands, leading the way in loyalty and helping brands build lasting emotional connections with their consumers. Our collaborative, growth‑focused culture is a welcoming place for talented individuals ready to contribute and grow.

• Flexible Time Off to recharge when needed
• Nine Company‑Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well‑being
• Freedom to work remotely – flexible work environment from our headquarters in St. Petersburg, Florida or anywhere in the U.S.

• Support Loyalty Program Design & Optimization – contribute to the design and enhancement of loyalty, retention, or engagement programs that align with client goals
• Develop Strategic Recommendations – collaborate with cross‑functional Kobie teams to build client roadmaps and deliver actionable recommendations that address business objectives and customer needs
• Turn Data into Insight – analyze research, performance data, and benchmarks to create clear, data‑driven summaries and insights that guide CX, communications, and technology work
• Tell Clear, Compelling Stories – create and polish client deliverables that communicate insights and recommendations with clarity and confidence
• Contribute to Thought Leadership – research loyalty trends and best practices to support internal frameworks and client‑facing POVs
• Manage Day‑to‑Day Delivery – coordinate tasks, timelines, and deliverables within assigned work streams to ensure quality and consistency

• Loyalty Program Experience – 3–5 years of experience in loyalty, CRM, customer engagement, or marketing strategy (agency or client‑side)
• Cross‑Industry Perspective – exposure to multiple verticals (e.g., retail, travel, financial services, entertainment, telecom)
• Loyalty Marketer Mindset – understanding of loyalty fundamentals including earn/burn mechanics, personalization, lifecycle marketing, and customer experience
• Strategic & Consultative Thinking – ability to connect insights to practical recommendations and collaborate effectively with client‑facing teams
• Analytical & Storytelling Skills – comfortable working with data, identifying patterns, and communicating findings clearly
• Results‑Oriented – manages priorities and resources to deliver accurate, high‑quality work on time
• Grit – approaches challenges with persistence and flexibility, seeking input when needed and learning from experience
• Influence – communicates insights clearly and works collaboratively to advance team and client goals
• Curiosity – eager to learn, open to feedback, and committed to continuous growth
• Savvy – uses judgment and problem‑solving skills to bring clarity to ambiguity
• Inclusion – values collaboration, diverse perspectives, and shared success
• Education – Bachelor’s degree required
• Preferred Experience – experience supporting multi‑brand or global loyalty initiatives is a plus

A trusted partner, Kobie delivers market‑leading, end‑to‑end loyalty solutions designed to enable customer experiences for the world’s most successful brands. We combine a strategy‑led technology approach that uncovers the truth behind what drives consumers on an emotional level. Our team’s passion and expertise drive our success and help us grow enterprise value through loyalty.

Employment at Kobie is based solely on an individual’s merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day.

Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie.

If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.