Manager, Social Media Content & Strategy

Overview

Join to apply for the Manager, Social Media Content & Strategy - Spectrum News role at Spectrum News
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

The Manager, Social Media Content & Strategy will drive social media strategies to elevate the Spectrum News brand, working cross-functionally to deliver engaging content that fosters brand loyalty. This position requires a proven track record of writing and approving social copy under pressure as well as creating optimized assets for social platforms. The role is responsible for managing and executing comprehensive content plans and metrics/optimizations reports, while collaborating with multiple internal teams including on-air talent.

The ideal candidate is organized, creative and strategic, a master wordsmith, and passionate about news/politics and building engaging online communities.

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Manage operations for the brand’s key social channels, including planning, briefing, and execution of content with a focus on brand voice consistency across Spectrum News.
• Maintain a regular posting schedule of content and editorial pieces across key social media accounts.
• Manage multiple content production projects simultaneously, ensuring deadlines are met and content quality maintains the brand identity.
• Collaborate with marketing teams to align social media with broader campaigns and goals.
• Collaborate with editorial teams on the execution of social franchises and content.
• Coordinate with various departments and guide on-air talent to maximize opportunities through their social channels.
• Develop and carry out plans for each network to increase social engagement and KPIs in line with Spectrum News  overall strategy.
• Track and report key performance indicators of social content and provide recommendations to improve reach and effectiveness.
• Oversee, write, and edit social media copy, ensuring consistency with brand voice and guidelines.
• Edit and approve social posts in real-time for journalistic accuracy, relevance, and tone.
• Explore user-generated content opportunities to tap into new trends and reach new audiences.
• Stay up to date on social media trends and share insights with the team.
• Respond to requests from teammates and stakeholders in a respectful, timely, and professional manner.
• Lead, assign, train, schedule and oversee the work of others.
• Ability to produce and edit various content elements as needed.
• Perform other duties as assigned.

• Proficiency in Photoshop, Illustrator, After Effects, and Adobe Creative Suite
• Ability to analyze and interpret data
• Ability to effectively present information to management
• Ability to make decisions and solve problems under pressure
• Judgment and initiative to accomplish job duties
• Creative and innovative skills
• Demonstrated project management and organizational skills
• Ability to delegate
• Adaptability to rapidly changing circumstances and solve complex problems with a positive attitude
• Maintain and grow technical job knowledge
• Knowledge of latest design techniques and procedures
• Ability to interface with internal personnel, external customers and vendors
• Ability to work under daily deadline pressure with strong social media management skills
• Ability to organize and manage multiple priorities
• Strong interpersonal, verbal and written communication skills; ability to clearly communicate solutions; and ability to relate well with different populations

• Bachelor s degree in communications, marketing, or a related field.

• Social media in news or sports – 5+ years
• Management or leadership experience – 2+ years

• Willingness to work varied shifts, including weekends and holidays, with flexibility for schedule changes due to breaking news or severe weather emergencies

The company is an Equal Opportunity Employer. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications is known by our Spectrum products and services, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping customers connected to what matters most in 41 states across the U.S.

We’re committed to growing a workforce that reflects the communities we serve, offering opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.