Concierge

Join to apply for the Concierge role at Age Well Solvere Living
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Aging well Solvere Living, a certified Great Place to Work for eight years in a row, invites you to become the warm welcome that makes our community feel like home. We’re looking for a Part‑Time Concierge/Receptionist for the 11 pm‑7 am shift to greet visitors, answer calls, and support residents and team members with professionalism and care. Strong communication and customer service skills are required.

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

• Provides a positive first impression to all who enter the Community.
• Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
• Greets all visitors in a friendly, courteous, and professional manner.
• Requires visitors to sign in at the reception desk.
• Notifies residents of visitors.
• Instructs visitor according to resident’s instructions.
• Receives and processes incoming mail; accepts all outgoing mail/packages.
• Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.
• Maintains and updates Emergency Phone Number Log and other emergency contact information at the front desk.
• Assists managers with various clerical responsibilities.
• Pages staff as necessary.
• Takes RSVPs for special functions, as necessary.
• Oversees sign‑up for scheduled transportation.
• Hands out maintenance request forms and passes them to the Environmental Services Director.
• Performs light housekeeping duties and other duties as necessary.

• Follows all emergency procedures.
• Understands all safety policies and procedures.

• Communicates effectively with all staff.
• Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of residents.

• High School Diploma required.
• High degree of interpersonal relations skills and ability to relate to a variety of people and personalities.
• Considerable initiative and judgment.
• Proficiency in word‑processing and clerical skills.
• Ability to work flexible hours and participate in holiday activities.

• Physically able to bend and reach.
• Physically able to sit for extended periods of time.

• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours (up to 16 hours per day).
• May be exposed to infectious waste, diseases, and conditions, including HIV, AIDS, and Hepatitis B and C viruses.
• May be subject to hostile and emotionally upset residents due to mental status.
• Background, criminal, and drug tests as required by HR policies and procedures.
• May be asked to submit to random drug test during employment.
• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.

• St. Petersburg, FL 33711 (Addington Place College Harbor)

• Medical, Dental and Vision benefits
• Company‑paid Life Insurance and Voluntary Disability
• Generous Paid Time Off (PTO) Plan and paid holidays
• 401(k) Retirement Savings Plan with company match

Age Well Solvere Living is a senior living campus (AL, IL, SNF) in beautiful Saint Petersburg, Florida, managed by Addington Place College Harbor.

We’re unlocking community knowledge in a new way. If you’re ready to bring warmth and professionalism to our evening shift, apply now.