Client Success Escalation & Resolution Specialist
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Customer Service Rep
Zelis is seeking a Provider Escalation & Resolution Specialist in Saint Petersburg, FL to deliver exceptional customer service. You will be the first touchpoint for clients, addressing inquiries, resolving issues, and maintaining accurate client records.
The role requires coordinating with internal teams, staying updated on Zelis products, and contributing to service improvements. Ideal candidates have healthcare exposure, experience with escalation tickets, and strong communication skills.
This posting is for the Client Success Escalation & Resolution Specialist role at Zelis, based in Saint Petersburg, FL, United States.
Are you ready to take on the Client Success Escalation & Resolution Specialist role at Zelis?
We would love to welcome a new Client Success Escalation & Resolution Specialist to our group in Saint Petersburg, FL, United States.
For the Client Success Escalation & Resolution Specialist position at Zelis, we are reviewing applications now.
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