Workforce Readiness Navigator - St. Petersburg Career Center

Description

The Workforce Readiness Navigator supports the St. Pete Works Economic Development for a Growing Economy (EDGE) collaborative by helping residents of the South St. Petersburg Community Redevelopment Area (CRA) prepare for, access, and retain employment in in-demand occupations offering livable to mid-high wages.

Working in coordination with St. Petersburg College (SPC), workforce partners, employers, training providers, and community organizations, the Workforce Readiness Navigator delivers participant-centered career readiness, career navigation, job placement, outreach, employer engagement, and supportive-service coordination. The position maintains accurate participant and employer records, documents measurable outcomes, and performs all work in accordance with Career Source Tampa Bay, SPC, and St. Pete Works EDGE requirements.

(The following duty statements are illustrative of the essential functions of the job and do not include non-essential or marginal duties that may be required. Career Source Tampa Bay reserves the right to modify or change the duties or essential functions of this job at any time).

• Conduct targeted outreach to residents of the South St. Petersburg CRA through community events, partner referrals, presentations, digital communications, promotional materials, and direct engagement.
• Respond to prospective participant inquiries and explain EDGE eligibility, services, expectations, and available career pathways.
• Support participant intake, enrollment, orientation, assessment, and referral processes.
• Maintain documentation of outreach activities, including event flyers, promotional materials, attendance records, referrals, and follow-up actions.
• Help reduce barriers to participation through accessible, culturally responsive, and community-centered engagement.

• Conduct individualized career coaching and career-readiness interventions based on each participant's interests, skills, experience, barriers, and employment goals.
• Assist participants with developing and completing Career Blueprints that identify career goals, training options, action steps, supportive-service needs, and employment milestones.
• Facilitate or coordinate career-readiness activities addressing resume development, interviewing, workplace communication, digital literacy, professional conduct, job-search strategies, financial readiness, and employee retention.
• Connect participants to approved short-term certificate programs and other training aligned with in-demand occupations.
• Track participant progress through career readiness, workforce training, credential attainment, work-based learning, placement, and retention.
• Maintain regular participant contact and provide follow-up coaching designed to support persistence and career advancement.

• Match qualified participants with employment opportunities aligned with their Career Blueprints, credentials, skills, experience, and wage goals.
• Provide job-search assistance, application support, interview preparation, referrals, and employer introductions.
• Coordinate with employers and workforce partners to identify job openings, hiring requirements, career pathways, and advancement opportunities.
• Document applications, interviews, job offers, placement dates, employers, job titles, wages, hours, benefits, and retention milestones.
• Follow up with participants and employers after placement to identify challenges and coordinate retention support.
• Emphasize placement in good jobs offering sustainable wages, advancement potential, stability, and supportive working conditions.

• Develop and maintain productive…