Front Office Team Member

Join to apply for the Front Office Team Member role at OTO Development
.

This is a wonderful opportunity for a Front Desk Team Member
.

• Assist guests in the check-in and check-out procedure, as well as throughout the entirety of their stay.
• Work proficiently on the hotel’s electronic reservation system, as well as other computer programs to ensure a seamless workflow.
• Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity.
• Anticipate guests’ needs and go out of your way to maximize the guest experience.
• Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests.

• You love working with people and will go above and beyond for each guest’s needs.
• You work well with others and enjoy working and being part of a team.
• You have excellent and professional verbal and written communication skills.
• You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests.

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

This position would require little to no travel outside the property and surrounding area.

Pay Scale: $13.10 - $14.90/hour

* Rate depends upon state/market

Position:
Front Desk Team Member
Department:
Property
Hourly
Position

Reports to:

General Manager
Revised 6/11/25

OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Entry level

Full-time

Other

Hospitality