IT Network Support Engineer

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Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. We foster a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.

This position maintains and secures the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices. Provide Tier II/III support for cloud, network, and security infrastructure spanning AWS environments, Forti Gate firewalls, and customer IoT installations.

• Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
• Configure, monitor, and troubleshoot Forti Gate firewall rules, cloud policies, and network routing.
• Support scalable integrations with mobile/web apps (Flutter/React front ends) and proprietary security platforms.
• Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
• Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.

• Bachelor's degree or equivalent experience in networking, IT, or related discipline.
• 5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
• Understanding of modern cloud/mobile platforms and IoT device management.
• Forti Gate certification strongly preferred.

• Mid-Senior level

• Full-time

• Information Technology

• Security Systems Services