Sr. Director, AI Enablement

Overview

Sr. Director, AI Enablement d the Associate AI Enablement initiative to bring GenAI capabilities to all Zelis associates, advise on technology selection and deployment, and drive AI literacy and enablement across the organization.

A Little About Zelis:
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. Zelis serves more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis identifies, optimizes, and solves problems holistically with technology built by healthcare experts to drive real, measurable results for clients.

• Lead the Associate AI Enablement initiative at Zelis to evangelize, translate the AI agenda, set realistic expectations and measures of success across functions.
• Expand GenAI capabilities to all Zelis associates, evolving our current platforms to enable associate self-serve custom agent development.
• Drive adoption of AI agents and co-pilots to enhance productivity, including:
• The Zelis enterprise chat agent and integrations into the Zelis office suite.
• Software development agents, such as Git Hub Copilot.
• Custom agents tailored to role-specific tasks.
• Applications of Agentic AI workflows that connect custom agents with enterprise data and tools using the Model Context Protocol (MCP).
• Advise on technology selection and deployment for GenAI tools.
• Work closely with the Learning and Development group to promote associate training and AI literacy across the organization.
• Enable AI usage through structured programs and support.
• Work with leaders across the organization to develop and deploy impact measurement methods to assess AI and GenAI contributions to productivity.
• Build and lead a growing global team of AI practitioners to contribute to the Associate-focused AI platform and create enablement tools and training content.

• Bachelor’s Degree and/or Master’s degree with focuses in Data Science, Computer Science, Machine Learning or related and 8 years of experience leading cross functional teams with a focus on technology enablement.
• Successful experience driving enablement and adoption of AI/ML related technologies across regulated, global organizations.
• Proven track record of collaboration across teams, ability to influence and build global teams.
• Strong presentation, influence and communication skills.
• Strong understanding and experience with Healthcare IT solutions or comparable highly regulated environments.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employees' work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

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At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive…