Sr. Solutions Architect

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join

Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well‑being

Benefits

Discover more about our perks and benefits here.

About the Team and What We’ll Build Together

The SA (Solutions Architect) acts as a Kobie SME, investigating client needs through a loyalty lens. They can visualize and articulate client needs, at the intersection of client desired outcomes and Kobie capabilities. They communicate desired client outcomes clearly across work streams to ensure project success as the enterprise‑wide "connective tissue" for a project. During a project, they set the tone for and manage direction of the client business solution as they align the team to the associated project scope.

How

You Will Make an Impact

• Partnering with clients and client teams to define a solution and associated scope; championing that scope to internal teams for everyone to rally around, supporting solution questions from team members; gathering core requirements for new business; providing general RFP support; leading product demonstrations for clients and/or prospects.
• Create technical solutions, encompassing the complete system with documentation of all integration points, while demonstrating awareness of key business functions and corresponding technical strategy benefits, risks, and costs that impact the business.
• Actively negotiate business requirements with clients to manage scope of work and expectations of delivery timelines.
• Proactively communicate and clarify business requirements to all functional groups to ensure the solution meets the business objectives.
• Propose and lead the implementation or improvement of innovative and repeatable approaches, methods, processes, or technologies.
• Serve as an SME/mentor for other teammates.

Expected Service to Kobie’s Internal Stakeholders includes

• Translate client and product requirements into system and process solution designs.
• Represent the voice of the business and the vision of the product as part of the pre‑sales, implementation and delivery teams.
• Assist in release planning to highlight milestone releases for Epics and Features.
• Work with QA to create and execute test plans to validate functional requirements.

Core Competencies Expected at this Level of Leadership within Kobie

• Ability to architect solutions for multiple client systems encompassing multiple industry domains.
• Plan and participate in delivering product demonstrations.
• Able to thrive in a fast‑paced, deadline‑driven environment.
• Provide product demonstrations of implementations to clients and stakeholders.
• Provide solution guidance throughout new client implementations.
• Handles critical conversations with staff, peers, and clients.
• Prepares materials for new business presentations, speaking and writing with a professional tone.
• Develops goals for working group and skill group.
• Effectively negotiates and coordinates delivery with other groups.
• Takes decisive action to achieve group and individual goals.
• Supports accountability for work fully or partially produced by their team.
• Able to stand in for other group leaders when needed.
• Communicates in a way that makes an impact and persuades intended audiences.

What You Need To Be Successful

• 5–7+ years’ experience in understanding client business requirements, solution design, sales support, CX/UX,…