Sales Team Manager

Reports To: Chief Revenue Officer
Classification: Exempt
Department: Sales
Position Type: Full-Time

We’re looking for a driven, tech-savvy Sales Team Manager to lead and expand our high-performing sales team. You’ll play a key role in building strategy, developing talent, and delivering consistent revenue growth across voice, data, and cloud-based communication solutions. This is a great opportunity for someone who thrives in a fast‑paced, client‑focused environment and understands the nuances of the telecom industry.

• Recruit, build and train sales team.
• Manage sales and quotas.
• Team leadership and motivation.
• Performance management, organizing and overseeing work scope, schedules and performance of team members.
• Interviewing, hiring and onboarding new team members.
• Training, development and provide constructive and timely evaluations per company guidelines.
• Stays up to date on AI and other new developments.
• Performs other related duties as assigned.

• Lead a team of Account Executives and Sales team, providing coaching, mentorship, and performance feedback.
• Train the teams on the Smart Choice products and become a subject matter expert on all that Smart Choice has to offer.
• Develop sales strategies that align with Smart Choice’s product offerings and go‑to‑market plans.
• Identify and close new business opportunities in VoIP, UCaaS, and network solutions.
• Cultivate relationships with C‑level decision‑makers in mid‑market to enterprise‑level businesses.
• Oversee the full sales lifecycle: prospecting, solution selling, contract negotiation, and closing.
• Track team performance against KPIs using Salesforce and other sales tools.
• Work closely with Marketing and Product teams to align campaigns and customer feedback with sales efforts.
• Stay informed on industry trends, competitive landscape, and emerging technologies in telecom and cloud communications.

• Assist with the planning, promotion, and execution of webinars, networking events, and industry partnerships to increase brand awareness.
• Help coordinate event logistics, promotional materials, and attendee engagement strategies.

• Leverage Hub Spot CRM to track, analyze, and optimize the full sales cycle—from lead generation to deal close.
• Utilize dashboards and reporting tools to monitor KPIs such as pipeline velocity, close rates, conversion ratios, and sales rep performance.
• Identify trends in customer behavior, deal lifecycle, and funnel efficiency to drive targeted coaching and sales strategy adjustments.
• Collaborate with Rev Ops and Marketing to maintain clean, accurate data and ensure proper lead scoring, lifecycle stage mapping, and automation workflows.
• Lead the adoption and optimization of Hub Spot features such as sequences, forecasting, deal automation, task management, and sales playbooks.
• Translate CRM data into actionable insights to support territory planning, quota setting, and resource allocation.

• Growth‑Driven:
  You are laser‑focused on scaling lead generation, engagement, and revenue.
• Strategic & Hands‑On:
  You love building and executing strategies from ideation to implementation.
• Data‑Savvy:
  You make decisions based on analytics, performance metrics, and trends.
• Tech‑Smart:
  You have experience with Hub Spot, AI, marketing automation, SEO, paid ads, and conversion optimization.
• Fast‑Paced & Adaptable:
  You thrive in an entrepreneurial environment where priorities shift and speed matters.

• 7+ years of experience in B2B sales, with 5+ years in a sales leadership or manager role.
• Background in telecom, cloud services, or managed IT is strongly preferred.
• Proven track record of leading successful sales teams and exceeding revenue targets.
• Excellent communication and negotiation skills with a client‑first mindset.
• Strong organizational and analytical skills; comfortable using Hub Spot and CRM tools.
• Passion for technology and a desire to help clients solve business problems with smart solutions.
• Bachelor’s degree in Business, Communications, or related field.
• Experience selling VoIP, UCaaS, SD‑WAN, or network…