Junior Digital Insights Analyst

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Join to apply for the Junior Digital Insights Analyst role at Jobright.ai

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Job Summary:

Foot Locker, Inc. is searching for a Digital Insights Analyst to join their eCommerce Organization. This role involves analyzing global digital performance to provide actionable insights that enhance site experience and improve conversion and revenue. The analyst will collaborate with various teams to track performance metrics and identify opportunities within the customer journey.

Responsibilities:

• Build dashboards and reports, using tools like Power BI and Microsoft Excel, to deliver consumable data and insights.

• Maintain, monitor, analyze, and communicate performance insights that impact weekly, monthly, and quarterly KPIs and metrics.

• Support eCommerce organization by completing ad hoc analysis and reporting requests.

• Collaborate with Content, Merchandising, Digital Operations, and other eCommerce teams to enhance insights, reporting, and performance measurement.

• Partner with these teams to conduct deep-dive, detailed analyses to uncover actionable insights and recommendations to improve performance.

• Help eCommerce teams define KPIs and benchmarks to evaluate business performance.

• Effectively communicate technical topics with non-technical team members.

• Deliver sensibly curated insights that decision-makers care about for prioritization purposes, strategic projects, and business presentations.

Qualifications:

Required:

• Bachelor’s degree in quantitative field, business, or marketing.

• Experience working with Adobe Analytics, Google Analytics, and Power BI.

• 1-3 years’ experience with business and digital analytics.

• Advanced skills in Microsoft Excel.

• Experience with tag management (e.g. Google Tag Manager, Adobe Launch, Tealium) and tools used to debug digital analytics event tracking.

• Comprehensive understanding of eCommerce, usability principles, and digital and website technologies.

• Must have the ability to combine various data sources to tell a cohesive story.

• Desire to solve complex problems using analytical skills.

• Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies.

• A proactive and self-motivated problem-solver embodying curiosity and an appetite to improve our customer experience.

• Ability to work collaboratively across teams, departments, locations, and organizations.

• Familiar with relational database structures.

Preferred:

• Experience working with an eCommerce organization is a plus.

• Experience with qualitative customer survey/NPS data is a plus.

• Experience working with SQL is preferred.

• Experience working with Python or R is a plus.

Company:

Foot Locker is a retailer of athletic footwear and apparel. Founded in 1974, headquartered in New York, New York, USA, team size 10001+ employees, currently Public Company. Foot Locker has a track record of offering H1B sponsor ships.

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Industries Software Development

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