Analyst, IT Security

Job Description Summary

Evaluate and plan complex network systems and recommend resource requirements to maintain service levels. Provide support for resolution of complex network problems.

This position follows our hybrid workstyle policy:
Expected to be in a Raymond James office location a minimum of 10-12 days a month.

Please note:
This role is not eligible for Work Visa sponsorship, either currently or in the future.

• Ensure Keep-The-Lights-On tasks are handled with priority and efficiency.
• Provide Tier‑2 support for incidents and problem tickets.
• Collaborate and provide network security guidance to other teams as needed.
• Responsible for up‑time, monitoring, reliability, stability and policy maintenance of supported systems.
• Participate in high priority calls and own problem management tasks.
• Produce and maintain current description and documentation of knowledge management, policy configuration, including tracking and documenting any changes to policies, procedures, and operational tasks.
• Ability to install new networking equipment and cabling within data centers.
• Provide suggestions to Engineering and Architecture teams on current and emerging technologies.
• Bring technical knowledge from external sources and incorporate ideas for creating efficiencies / continuous improvement.
• Provide recommendations for Business Continuity Planning and Disaster Recovery, participate in these activities, and update and maintain network plans.
• Contribute into and own ITIL processes involving change management, audit tracking, etc.
• Promote service offerings to grow global infrastructure to meet business and technology needs.
• Be available for rotational on‑call support, as required, on a 24 hour x 7 days / week basis.
• Performs other duties and responsibilities as assigned.

Bachelor’s:
Computer and Information Science, Bachelor’s:
Computer Engineering, Bachelor’s:
Computer Systems Analysis, High School (HS) (Required)

General Experience – 13 months to 3 years

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm’s core values of client‑first, integrity, independence and a conservative, long‑term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people‑first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.