Cybersecurity Technical Support Engineer; L1
Listed on 2026-10-11
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IT/Tech
IT Support, Cybersecurity, Technical Support, Network Security
Threat Down is seeking a Technical Support Engineer to join our global support team in the United States. The role focuses on assisting small business owners, IT specialists, and MSPs with software and hardware issues across Windows, macOS, and Linux environments.
This is an L1 position with structured onboarding and regular coaching. You will respond to requests via phone, email, or chat, diagnose issues, collect logs, and document resolutions.
This role, Cybersecurity Technical Support Engineer (L1) at Malwarebytes, could be your next opportunity.
Learn more about the Cybersecurity Technical Support Engineer (L1) role in the description above.
We appreciate your interest in this position.
Join Malwarebytes and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Cybersecurity Technical Support Engineer (L1) role at Malwarebytes, based in Saint Petersburg, FL, United States.
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