IT Specialist

RFT Professional St. Petersburg, FL, US

4 days ago Requisition

Salary Range: $19.23 To $19.23 Hourly

MISSION STATEMENT:To transform lives through love and service.

SUMMARY: This position is responsible to assist in the daily operations of the Information Technology (IT) department. Conduct day-to-day computer operations, database management, telephone system operations, hardware and software, system development: and research and analyze system problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)

• Install, configure, and upgrade workstation operating systems and application software, using standard business and administrative packages; may modify specific applications for use in operational departments
• Supports and troubleshoot CATV and security technology
• Assist in daily operations of the IT department
• Adhere to current IT procedures and participate in exploring new strategies to increase efficiency, enhance workflow and improve customer satisfaction
• Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
• Assist with the installation of new hardware and software
• Assist in employee training for new systems and software
• Assist in new employee orientation training
• Prepare documents, spreadsheets, and database as necessary for reporting purposes
• Back-up databases to media and offsite secure storage as directed
• Store and protect information from major malfunctions, disaster, or other losses
• Research and recommend replacement of equipment and upgrade software as needed
• Manage the support, training and troubleshooting of office telephone systems and voicemail
• Serves as technical resource to departments regarding information services and hardware needs
• Actively participate in the PQI System
• Facilitate the analysis of data

OTHER RESPONSIBILITIES:

• Comply with all applicable training requirements
• Comply with all company safety, personnel and operational policies and procedures
• Comply with work schedule to ensure effective operations of Agency programs
• Contributes positively as a member of a productive and cooperative team
• Performs other duties as necessary to fulfill the Vincentian CARES mission

Employee Benefits:

• Health Insurance
• Life insurance
• Vision insurance
• Short- and Long Term Disability
• 120 hours of PTO accrued biweekly starting at day 1 of employment
• 13 Paid Holidays to include Employee’s birthday and Date of Hire
• 403(b) with employer match up to 3%

REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)

• Able to speak, write and understand English
• Must possess computer skills necessary to complete assigned tasks
• Must be sensitive to and respect cultural diversity amongst clients, staff, and volunteers and able to work with diverse racial, ethnic, and economic groups
• Ability to set appropriate limits, work under deadlines and multi-task
• Ability to organize, prioritize, self-motivate, and deliver results
• Excellent communication and listening skills
• Possess strong work ethics
• Successfully pass Law Enforcement background screening
• Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business
• Must have reliable…