Disaster Recovery Program Coordinator

Role Summary

The Program Coordinator provides operational coordination, administrative support, project management and systems oversight for the Phase 2 of our community Disaster Recovery resilience project which will work in a focused way with Disaster Case Management teams and other groups supporting Hurricanes Helene and Milton disaster survivors around the state of Florida. This role ensures that Community Case Managers and Community Support Coaches/Therapists are supported, organized, and able to focus on fieldwork.

The Coordinator also synthesizes statewide insights and progress into weekly program-level reporting.

Why this Role Is Different? This is not admin support. This is operational disaster program leadership at a small scale.

• Team Support
  • Support onboarding and orientation of new community case managers
  • Host daily check-in calls for the team in the field and team motivation, program momentum
  • Identify operational gaps or needs and elevate them appropriately
• Operational Coordination
  • Schedule and manage daily team check-in calls
  • Track staff schedules, coverage, and assignments
  • Serve as the primary administrative point of contact for the project
• Reporting & Synthesis
  • Collect and compile daily reports from Community Case Managers into weekly reports
  • Synthesize recurrent themes, trends, and progress into a weekly program summary
  • Track overall program momentum and engagement
  • Help develop tools, templates, and expectations that are clear and helpful

• Role Type:
  Independent Contractor
• Duration: 8–12 weeks
• Expected Commitment: 30–40 hours/week
• Temporary, grant-funded position
• 6-10 hours a day at your discretion (Part-time to full-time depending on your availability), Approximately 4 Days per week is optimal for the position
• Hybrid in person in St Petersburg FL and virtual with teammates out of the area, with occasional travel as needed. If you cannot be in person in St Pete FL please do not apply for this position.
• Expected to be consistently available during standard business hours for coordination and team support

• Strong organizational and communication skills
• Ability and Highly motivated to make real results and community impact
• Experience in program coordination, disaster response, or human services preferred
• Comfortable managing multiple moving parts in a fast-paced environment
• Flexible with changing program as disaster landscapes can evolve and present new challenges
• Strong written synthesis skills

• Daily coordination + team calls
• Weekly synthesis and reporting
• Light supervision / guidance of CCMs
• Acts as program field intelligence aggregator - summarize and support the work of the community case managers

• Understand LTR and disaster case management and related challenges and workflows
• Empathize with the kinds of challenges survivors and case managers face
• Recognize what “real progress” looks like in long-term recovery
• Help guide CCMs toward meaningful impact rather than surface activity

• Direct experience in Long term recovery and/or Disaster Case Management
• Hands-on involvement and willingness to get out and be active in the field
• Familiarity with:
  • FEMA / state recovery structures
  • VOAD or multi-agency coordination
  • Case management fatigue, burnout, system bottlenecks

• Pay Rate: $30–38/hour (likely to be set up on a per-day pay rate)
• Pay Structure:
  Temporary, grant-funded Ind Contractor position
• Pay
  
  Schedule:
  
  Biweekly
• Travel Stipend will be included as field activity as needed.

You will get to work on a great team, with some intense and beautiful work for a short period of time, but will make a REAL difference in peoples lives. You will be building on the work of Phase one, where we had 7 facilitators provide resilience workshops throughout the disaster impacted region and make meaningful inroads with 2000+ people. This work that you will love!

We are ready and here waiting to meet you and to have you lead the charge for this next phase!