Restaurant Manager

Overview

• This position is responsible for leading a team of restaurant staff to meet company standards and execute efficient restaurant operations
• Reports to General Manager

We are seeking a dynamic and experienced Restaurant Manager to lead our team in delivering an exceptional hospitality and culinary experience. Restaurant Manager responsibilities include but are not limited to managing people and maintaining adherence to company standards. The ideal candidate will have a proven track record of success in restaurant management, a passion for hospitality and a dedication to exceeding guest expectations.

To be successful in this role, you should be a thoughtful leader and a confident decision-maker.

• Arrive to work on time and ready to work, neat and well-groomed, according to company dress and appearance standards.
• Build sales and guest counts through leadership by continuously and positively representing the restaurant as a positive member of the community.
• Maximize sales and profits by teaching, coaching, and upholding sales and service techniques to ensure a great guest experience.
• Clearly communicate priorities concerning restaurant readiness, the menu, and promotions through regular meetings with the restaurant team
• Know each team member’s name and genuinely greet and interact with our team throughout every shift.
• Model ways to delight guests and team members with personalized service and acts of caring.
• Plan for business by accurately and timely purchasing supplies and scheduling the team.
• Lead and motivate team members to deliver an excellent guest experience.
• Proactively handle all team and guest requests or concerns quickly with caring and fairness.
• Maintain consistent staffing levels of the well-qualified front of the house & heart of the house team members.
• Manage team performance with clear feedback, recognition, reviews, coach/teach, and discipline.
• Identify and develop team members for future leadership roles.
• Ensure the restaurant’s appearance and cleanliness meet our guests’ expectations by upholding the highest standards, sanitation levels, and equipment/facilities maintenance.
• Identify and develop solutions to improve the team and guest experience.
• Hold self and team members accountable for attitude, behavior, results, and company standards/systems (such as appearance, floor plan management, service steps).
• Inventories, orders and maintains sufficient levels of product, small wares and the tools necessary to provide an excellent experience for our guests.
• Take pride in making food and beverage looks and tastes great.
• Competitive salary commensurate with experience
• Performance-based incentives and bonus opportunities
• Comprehensive benefits package, including health insurance, paid time off, and 401k options