Community Support Specialist

Community Support Specialist – Compass Health Network

The Community Support Specialist (CSS) provides integrated, holistic community support services to adults with behavioral health and substance use disorders. Working in the community, in‑home, and at the office, the CSS supports clients toward personal recovery and rehabilitation goals. This is a full‑time, benefits‑eligible position.

$25.54/hr – $26.81/hr (Base pay). Compensation includes additional benefits and is based on skills and experience.

• Clinical Service Provision – Using a motivational, stage‑matched approach, provide individualized services based upon strengths, needs, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals.
• Assist client in identifying strengths, needs, and preferences regarding mental illness/substance use and participate in development of Wellness Plan.
• Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health.
• Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and updating goals as they are achieved or change.
• Provide assistance in accessing public services, including financial, housing, emergency assistance, food, etc.
• Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans.
• Provide education and skill‑building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks or referral to long‑term supports.
• Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.
• Provide individual assistance to consumers in accessing needed mental health services including accompanying consumers to appointments to address medical or other health needs.
• Follow up with consumers regarding appointments, completion of forms, returning forms or receipts and other similar activities.
• Assist in completing initial and annual assessments and Wellness Plans as directed by Supervisor.
• Meet service provision expectations per client needs and company guidelines.
• Complete documentation and paperwork within the required timeframe.

• Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists, nurses, dentists, NCMs, etc., regarding all areas of client wellness, including client’s adherence to medications, side effects, and efficacy of medications.
• Seek and include input from Integrated Health Team providers on client’s Wellness Plan.
• Make referrals to additional services/providers as needed for client’s Integrated Health Team.
• Function as liaison to others involved in client’s treatment, including, but not limited to, family, employers, schools, probation/parole, courts, etc.

• Assist client with transportation as clinically indicated. Driving is an essential function of the position.
• Other duties as assigned.
• High School/HGED required.
• Associate’s
  * or Bachelor’s degree in a human service‑related field preferred.

• Must qualify for position based on overall CSS requirements in at least one of the options listed:
• Qualified addiction professional;
  Bachelor’s degree in a human services field from an accredited institution;
  Any four‑year degree or combination of higher education and qualifying experience;
  Four years of qualifying experience; or Associate of Applied Science in Behavioral Health Support degree as designated by the department.
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
• A valid driver’s license and agency‑established minimum automobile coverage required.

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. We are a Federally Qualified Health Center and a Community Mental Health Center. Operating from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

Compass Health is an Equal Opportunity/Affirmative Action Employer and an E‑Verify participant.