Customer Service Representative – Hybrid

Position: Customer Service Representative – Permanent Hybrid
Take the next step in your career as a Customer Service Representative in a hybrid setting where your skills are valued. This role focuses on customer support and effective communication.

To qualify, candidates need a high school diploma and experience of 1-2 years in customer service. Your responsibilities will include handling customer inquiries, managing billing, and processing refunds, providing a crucial link between the company and its clients during flexible shifts.

Key Responsibilities:

• Address and resolve customer complaints efficiently

• Provide accurate information to customer inquiries

• Manage billing arrangements and issue refunds

• Conduct screening questions to assist customers

• Work flexible hours including evenings and weekends

Requirements:

• Completion of secondary school education

• 1-2 years of customer service experience

• Fluency in French is a must

• Excellent communication and interpersonal skills

• Adaptability to various work hours

Support customers and enhance service quality with a position that offers health, dental, and retirement savings benefits.
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