Join Snoonu's Commercial Team in Oman and take ownership of our growing partner network across the region. As an Account Manager, you will be the main point of contact for our restaurant and retail partners — nurturing relationships, driving performance, and ensuring every brand on Snoonu is set up for success. This is the role for someone who is passionate about building long-term partnerships and turning good relationships into great business results.
WhatYou’ll Get Your Hands On
- Own and manage a portfolio of restaurant, retail, and service partners on the Snoonu platform
- Build strong, long-term relationships with partners and serve as their primary point of contact for all platform-related matters
- Monitor partner performance metrics (orders, GMV, ratings) and proactively identify growth opportunities
- Work closely with partners to plan promotions, campaigns, and menu updates that drive sales
- Resolve partner issues, escalations, and operational challenges quickly and professionally
- Conduct regular business reviews with partners to align on targets and growth plans
- Collaborate with internal teams (marketing, operations, finance) to ensure partner success on the platform
- [2–4 years of experience in account management, partner success, or client relationship roles
- Strong communication and interpersonal skills with a consultative approach to managing partners
- Data-driven mindset,comfortable analyzing performance metrics and translating them into actionable recommendations
- Highly organized, proactive, and able to manage a large portfolio of accounts simultaneously
- Fluent in Arabic and English, written and spoken
- Prior experience in a delivery platform, super app, or e-commerce environment
- Familiarity with performance dashboards, CRM tools, or data analytics platforms
- An existing network in the F&B or retail industry in Oman
Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
The Dream We’re ChasingTo be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
The Quest We’re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.
Our Everyday SuperpowersBe Customer Obsessed
: “Focus on the customer and all else will follow.”
Act with Integrity
: “We are honest, ethical, and trustworthy in everything we do.”
Be Curious and Creative
: “We constantly innovate and create solutions to bring a lasting positive impact.”
Lead by Example and Take Ownership
: “Be the change you want to see and take ownership.”
Work Smart and Deliver Results
: “You can do more by doing less, better, and faster.”
It’s All About People
: “Be a team player; together we are stronger.”
Real Builders Ship
: “We turn ideas into products, plans into action, and challenges into opportunities.”
Global Vibes – Collaborate with a worldwide crew.
Brain Boosters – Learning budgets, access to courses, and tools for your growth.
Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
Great Place to Work® CertifiedWe’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels…
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