Sr. Sales Operations Manager, Sales

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We are the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values:
Bold, Responsive, Accountable, Visionary, Exceptional.

Sr. Manager, Worldwide Sales Operations

We’re looking for a highly analytical and business‑savvy Senior Sales Operations Manager to join our Worldwide Sales Operations team. In this role, you will be a key driver of sales performance and operational efficiency across our global sales organization. You’ll support Go‑To‑Market (GTM) leadership through actionable insights, scalable processes, and strategic planning support.

• Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.
• Build rep‑, segment‑, and region‑level dashboards and scorecards.
• Support forecasting processes through scenario modeling, variance analysis, and performance trending.
• Deliver reporting and insights to support QBRs, BOD materials, Sales All Hands meetings, and other executive‑facing reviews.

• Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.
• Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.
• Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure accurate reporting, forecasting, and sales execution.

• Identify, document, and improve key sales workflows, policies, and rules of engagement.
• Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.
• Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.
• Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling.

• Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.
• Provide operational and analytical support for long‑range planning, budget cycles, and sales strategy alignment.
• Lead or co‑lead cross‑functional initiatives focused on sales process transformation, planning automation, and performance optimization.
• Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade‑offs, and territory performance.

• Bachelor’s degree in technical field or finance required.
• 5–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); experience in B2B SaaS or cybersecurity is a strong plus.
• Hands‑on experience with Salesforce, Pigment, or Anaplan Planning Tools;
  Power BI or SQL experience is a strong plus.
• Experience working with Clari for forecasting and pipeline visibility.
• Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques. Expected Excel proficiencies pivot tables, nested logic, advanced formulas, lookups, etc.
• Demonstrated success supporting global sales teams, including both direct and indirect channels.
• Highly collaborative with strong communication and project management skills.
• Proven ability to drive process improvements and scalable operational solutions.
• Self‑starter with high attention to detail and a track record of independently driving business impact from ambiguous problems.
• Strong sense of ownership and drive for excellence.

• Work on a high‑impact, global team at one of the…