Receptionist Dispatcher

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Vision insurance

Receptionist / Dispatcher (Administrative Assistant, Customer Service)

Manchester, NH
• On‑site Full‑Time

Schedule Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise)

Compensation $20 – $23 per hour (based on experience)

Benefits include Health/Dental/Vision, 401(k) with match, PTO/Holidays, Paid training, and Career growth.

Be the first friendly voice customers hear when they need help most. As a Receptionist / Dispatcher at SERVPRO of Manchester, NH, you’ll manage calls, schedule/dispatch crews, and keep jobs moving smoothly from First Notice of Loss (FNOL) through completion. If you’re organized, empathetic, calm under pressure, and love helping people, this is a great fit—with room to grow as our office expands.

• Answer inbound calls; greet walk‑ins; deliver five‑star customer service with empathy and professionalism.
• Enter new leads/FNOLs accurately; verify details and document all communications.
• Dispatch & schedule production teams; coordinate on‑call rotations; adjust routes as priorities change.
• Track jobs/WIP; follow up on estimates and customer communications; flag bottlenecks early.
• Coordinate logistics (materials, access, vendor visits) to keep projects on time.
• Provide general office support (email, filing, collections, data entry) and other duties as needed.

• HS diploma/GED required.
• 1+ year in a receptionist, dispatcher, administrative assistant, customer service, or call center role preferred.
• Strong phone etiquette, written/verbal communication, and attention to detail.
• Comfortable with Microsoft Office and Teams and web‑based scheduling/CRM tools.
• Nice to have: experience in restoration, construction, property management, or insurance claims.

Full‑time, on‑site:
Monday–Friday, 8:00 AM–5:00 PM (some flexibility/overtime as business needs arise).

Office environment; light filing/occasional lifting (files, boxes), step‑stool use.

Apply Now:
Click Apply and include your resume.

Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.