Patient Care Assistant

Overview

Mass General Brigham is a not‑for‑profit organization that supports patient care, research, teaching, and community service. We seek high‑performing teams that advance medical discovery and provide exceptional care.

As a Patient Care Assistant I, you will work under licensed personnel to assist patients with activities of daily living (bathing, dressing, eating) and vital sign monitoring. The role requires hands‑on care and effective communication with patients and families.

• Perform vital signs, weight/height, and intake/output measurements accurately and within the established timeframe.
• Complete all required documentation in the medical record.
• Interact positively with patients and their families.
• Aid patients with hygiene tasks, including bathing, dressing, toileting, and feeding.
• Assist patients with turning, repositioning in bed, and moving to a wheelchair.
• Listen to health concerns raised by patients and report them to nurses.

Education – High School Diploma or Equivalent (preferred). Experience in lieu of a degree not accepted.

Licenses and Credentials – Basic Life Support (BLS Certification) preferred. Certified Medical Assistant, Emergency Medical Technician, Paramedic (Massachusetts), Nursing Assistant (LNA – New Hampshire) also preferred.

Experience – 1–2 years in patient or elder care (preferred).

Knowledge,

Skills and Abilities

• Understand and follow written and oral instructions.
• Know basic medical terminology.
• Strong patient/customer service skills.
• Lift up to 35 pounds.
• Proficient computer skills for electronic medical records.

• Standing Frequently (34–66%)
• Walking Frequently (34–66%)
• Sitting Occasionally (3–33%)
• Lifting Frequently 35 lbs+ (w/ assisted device)
• Carrying Frequently 20–35 lbs
• Pushing Occasionally (3–33%)
• Pulling Occasionally (3–33%)
• Climbing Rarely (