Operations Supervisor

Under the general direction of the Nursing Director and with oversight from the Administrative Director, Patient Care Services Finance and Support Services, the Operations Coordinator is responsible for a variety of supervisory, administrative, and financial functions that require considerable knowledge and judgment regarding Patient Care Services procedures and policies. The Operations Coordinator has responsibility for Operations, Finance, Data Management, Personnel Management, Materials Management, Equipment, Quality Control and Data Collection and Reporting.

Responsible for the coordination and monitoring of schedules, payroll, patient classification, and other systems to support the patient care unit.

• Strong computer skills and proficiency with business software (Micro Soft Office Suite).
• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Excellent discretion and judgement with an ability to problem solve independently, yet knowing when to elevate issues to the Director.
• Effective analytical and creative problem solving skills that support sound decision making.
• Strong communication skills – verbal and written.
• Ability to supervise the work of others in a lead capacity.
• Strong interpersonal and customer service skills in order to communicate effectively with a diverse group of hospital and non-hospital personnel.
• Ability to foster a team environment and work as a team member.
• Demonstration of flexibility and willingness to adapt to diverse roles as a member of the unit-based team.
• Bachelor's Degree or at least 5 years commensurate experience.

• Experience with using One Staff and Kronos.
• Financial/accounting skills.
• Understanding of medical terminology.
• At least 1 year of work experience in a fast‑paced environment in business/healthcare management.

North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, colour, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.