Restoration and Mitigation Production Manager

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Restoration Production Manager (Mitigation) – Water/Fire/Mold Full-time | On-site | Job sites across Massachusetts & New Hampshire (local travel required) Compensation: $80k-$90k base + performance bonus + company vehicle

SERVPRO Team JRF is hiring an experienced Restoration & Mitigation Production Manager to lead our field teams across MA & NH. This is a hands-on leadership role focused on speed, quality, safety, customer experience, and developing great technicians.

Only apply if you have restoration industry experience

To be considered, you must have direct restoration/mitigation experience (water, fire, mold). Applications without restoration experience will not be considered.

Lead day-to-day mitigation production across multiple job sites (water, fire/smoke, mold, disaster events)

Build, train, and retain a high-performing field team (technicians, crew chiefs/leads; plus temps during surge/storm events)

Ensure jobs are executed to SERVPRO/IICRC standards for quality, documentation, and safety

Drive excellent customer/client communication and job-site professionalism

Coordinate daily scheduling/dispatch with office and project managers to maximize efficiency and response time

Maintain readiness: equipment condition, warehouse organization, inventory levels, and vehicle readiness

Coach performance: field visits, job checks, ride-alongs, biweekly 1:1s, training plans, and career paths

3+ years of restoration/mitigation industry experience (REQUIRED) – water/fire/mold

5+ years of people leadership / management experience

IICRC certifications: WRT and ASD required (Master designation a plus)

Proven ability to build and lead teams (training, accountability, performance management)

Strong operational discipline: scheduling, job quality control, safety, documentation, and equipment readiness

Comfortable working in the field daily (goal: significant time on job sites)

Solid computer skills and comfort with industry systems/training platforms (ex: LMS; job documentation systems)

Bachelor’s degree

Experience leading storm response / surge staffing

Track record developing technicians into crew chiefs/leads

• Competitive base salary + performance bonus
• Health / Vision / Dental paid 100% by company
• 401(k) match + profit sharing
• Company vehicle
• Professional development and certification support
• And more

Ready to lead a serious mitigation team and raise the bar? Apply today.

Lift 50 lbs regularly; up to 100 lbs with assistance

Climb ladders; work at ceiling heights; work in tight spaces (crawl spaces/attics)

Repetitive push/pull/lift/carry; work around cleaning agents

Ready to lead a serious mitigation team and raise the bar? Apply today.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.