Part-Time - Universal Banker

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

Part‑Time

Hours:

20 hours per week, including Saturday.

• Business Development
  • Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.
  • In collaboration with branch management and internal business partners, uncover needs and make referrals to cross‑sell products and services such as business loans, merchant, insurance, and investment services.
  • Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow‑up, outbound calling, and recording each point of customer contact in the Bank’s system of record.
  • Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.
• Customer Experience
  • Deliver an exceptional customer experience every time by making a personal connection, uncovering financial needs through meaningful discussion, making educated product and service recommendations, providing financial solutions that meet the customer’s needs, and following up to ensure satisfaction.
• Business Acumen and Technical Knowledge
  • Have a good understanding of banking, including income and expense streams and portfolio of products and services.
  • Able to quickly learn all functionalities and related benefits of the Bank’s products and services.
  • Demonstrate the ability to build relationships and alliances with customers and colleagues.
  • Flexible and willingness to adapt to change.
  • Proficient with Salem Five’s digital technology offerings, mobile smart phone applications, and desktop applications such as MS Office.
  • Eager to embrace new and emerging technologies.
• Banking Operations
  • Able to quickly learn and adhere to all policies and procedures related to branch operations, including check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance, vault and ATM management, and other functions.
  • Must have full working knowledge of both traditional sales and teller functions and routinely perform both.

High school diploma or equivalent required. Some experience in a retail environment preferred but not required. Desire to develop banking industry skills and deliver superior customer experience is essential.

Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System and individual records to be in good standing. Individual NMLS IDs are renewed annually.

Regular standing, walking, sitting, using hands, reaching, occasional lifting up to 10 pounds, and basic visual requirements. Reasonable accommodations may be made for individuals with disabilities.

Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401(k) Matching, Employee Referral Program, Summer Family Outing, Annual Holiday Reception, and more.

20.00 – 24.00 per hour plus incentive.

Qualified candidates may submit a résumé online at  or mail resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies.