Bilingual Customer Service Representative

About the Role

We’re seeking a Bilingual Customer Service Representative (Spanish/English) to join our clients growing team. This is a contract-to-hire opportunity with excellent training and advancement potential. If you enjoy helping customers, thrive in a fast‑paced environment, and want to build a long‑term career, this role is for you!

Location: Salem, NH

Schedule: Tuesday‑Saturday, 10:00 AM‑6:30 PM

Pay: $21.92/hr + Bonus Opportunities

• Handle inbound and outbound calls with professionalism and accuracy.
• Assist customers with account inquiries and resolve issues promptly.
• Maintain compliance with company and regulatory guidelines.
• Document interactions and update account information in the system.
• Collaborate with team members to meet performance goals.

• Fluent in Spanish & English
• Minimum 1 year of customer service experience preferred.
• Strong communication and problem‑solving skills.
• Ability to type at least 35 WPM.
• High school diploma or equivalent required.
• Must pass background check.

• Competitive hourly pay: $21.92/hr.
• Bonus potential every two weeks.
• Paid training and career development.
• Full benefits package, PTO, paid holidays, and advancement opportunities available after conversion to full‑time employment.

Apply today and start building your career!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.