Methuen Shift Leader - Mornings

Methuen Crumbl Shift Leader - Mornings

Join Crumbl Cookies as a Shift Leader for morning shifts. Shifts begin at 6:00 AM and end by 12-1 PM. Start your day with cookies, fun, and a supportive team environment.

Earn a base rate of $20.50 per hour. This is a year-round leadership position. Consistent availability is required to ensure strong team continuity and performance. We are hiring for both full-time and part-time roles.

• Two weeks of paid vacation (PTO)
• Health insurance options
• One guaranteed weekend day off
• 50% off all Crumbl products
• Up to $1,000 in employee referral bonuses
• 10% tuition discount at Southern New Hampshire University

Leadership at Crumbl isn't just about supervising – it's about inspiring. As a Shift Lead, you will set the tone for your team, creating a fun, high-energy environment where service, teamwork, and quality come first. You’ll serve as a role model, encouraging collaboration and ensuring every guest receives an exceptional experience.

Your primary role is to lead and support the team during active shifts. You’ll oversee day-to-day store operations, including cookie preparation, baking, quality checks, customer service, and cash handling. You’ll assign and rotate team members to specific stations, ensuring everyone works efficiently and cohesively toward daily goals.

The ideal candidate brings previous leadership experience, ideally in a food service or fast-paced retail environment. You must be confident leading a team, quick to solve problems, and committed to maintaining high standards. Strong communication skills are essential, as you’ll regularly interact with customers, team members, and management. You should be comfortable using point-of-sale systems, have a basic understanding of technology and performance tracking, and be capable of multitasking without compromising quality.

• At least 18 years old.
• Reliable transportation to and from work.
• Physically active – able to stand for extended periods and lift up to 25 lbs.
• Friday and Saturday availability – expected to work at least two weekends per month.

If you’re ready to take the next step in your leadership journey and help shape the culture of a fun, growing brand, we encourage you to apply today. Join Crumbl Cookies and be part of a team that’s baking up something special every day.